OpenFOAM Exchange Terms and Conditions

The following terms and conditions apply to services offered on the OpenFOAM exchange platform provided by OpenCFD Limited, an ESI Group company.

Payments

Please note that prices quoted in the are exclusive of applicable taxes, e.g. VAT.
Services payable in advance, and our payment terms are strictly thirty (30) days net of date of invoice, unless otherwise agreed. Payments can be made using the following methods:

  • Bank transfer
    • Payments can be made in any currency directly into one of our nominated UK bank account, which are British Pound (GBP) Sterling or EURO accounts. Transfers in other currencies may be made directly to our GBP sterling account, which may accept any currency.
  • Credit card
    • We accept credit card payments for the following card types: Visa, Mastercard and JCB. A bank transaction fee of 2.5% will be applied to all credit card transactions. Please note that we do not accept American Express (AMEX) cards.
  • Debit card
    • We accept UK debit card payments for the following card types: Visa Debit, Mastercard Debit and Maestro. No transaction fees will apply.
    • Note on transaction card fees . We apply these fees to offset some of the costs charged by credit card companies, in particular, the fees for currency exchange.
Cancellation Policy

This Agreement may be cancelled by mutual written consent of both parties ("Termination of Convenience"). In the event of Termination for Convenience by you after payment has been made, OPENCFD will provide you with all Services and related Work Product performed through the effective date of cancellation, but no refund or reimbursements will be provided. In the event of Termination for Convenience by OPENCFD, OPENCFD will provide the Customer with all Services and related Work Product performed through the effective date of cancellation and a pro-rata refund of Customer fees paid in advance calculated from the end of the month of termination will be provided. OPENCFD may terminate upon ten (10) business days advance written notice in the event Customer is in default of any payment obligations to OPENCFD or other material breach of this Agreement and fails to cure such default within the ten (10) business day notice period ("Termination for Default"), and in the event of such Termination for Default, Customer will not be entitled to any refund or reimbursements in respect to payments made prior to termination.

For our full terms and conditions relating to the services please refer to the below.